Frequently Asked Questions
Q1: Are you a manufacturer or distributor?
We are a professional manufacturer equipped with over 200 units of advanced machinery, supported by 400+ employees and a 40+ member R&D team.
Q2: How can we trust your company?
We are supported by Alibaba Trade Assurance, which offers 100% protection for your funds, product quality, and delivery schedules.
Q3: How long is the delivery time?
Generally, it takes 1-3 workdays if the goods are in stock. If out of stock, it takes 1-3 weeks. Please contact us for the specific delivery date of customized models.
Q4: Can we get a discount if our ordered quantity is large enough?
Yes. We can offer you our best price structures and will apply discounts based on high-volume order quantities.
Q5: How do you guarantee product quality?
We use 100% virgin materials to ensure high product performance. We also utilize high-precision grading machinery to control geometric dimensions, ensuring a long product lifetime under all operating conditions.
Q6: Do you accept trial orders?
Yes, we do. You can place a small order to test product performance. The minimum order quantity (MOQ) is 2 pieces for stocked models.